Account deletion
Delete your AgendaX account
You can delete your account at any time, from the app or the website, without having to contact anyone.
How to delete it
- Sign in to the AgendaX app, the AgendaX Pro app or agendax.app.
- Open your Profile.
- Under "Delete account", type the account email to confirm.
Customer accounts
- Deletion is immediate and cannot be undone.
- We erase your name, email, phone number, date of birth, photo and the devices registered for notifications.
- Past appointments stay in each salon's history without your name. Invoices already issued are kept by the salon for the period required by law.
- If you have upcoming appointments, cancel them before deleting the account.
Salon and staff accounts
- The request is recorded straight away and our team completes the deletion within 30 days, letting you know by email.
- For the owner's account, this includes the salon and all of its data (schedule, customers, team and finances) and the cancellation of the subscription.
- Records the law requires us to keep, such as invoices, are retained only for the legal period.
Can't access your account?
Write from the account's email address asking for deletion to geral@agendax.app